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Shipping Information

Thank you for choosing Velora Stone!
Weโ€™re excited to deliver your order straight to your door. Hereโ€™s everything you need to know about shipping.

Where Do We Ship?

We currently ship within the United States. We are working on expanding to other countries in the future, so stay tuned for updates!

Processing Time

  • Orders are typically processed within 1โ€“3 business days.

  • Orders placed on weekends or holidays will be processed the next business day.

Shipping Times

  • Standard shipping takes approximately 7โ€“12 business days for delivery, depending on your location.

  • Delivery times may vary due to factors like weather conditions, holidays, or carrier delays.

Shipping Costs

  • Standard shipping is calculated at checkout based on your location and the size/weight of your order.

  • We currently do not offer free shipping, but we often have promotions and sales with discounted or free shipping!

Order Tracking

Once your order ships, you will receive a confirmation email with your tracking number. You can use this to track your package and check its delivery status.

Lost or Damaged Items

If your order is lost or arrives damaged, please contact us immediately at velorstones@gmail.com. Weโ€™ll investigate the issue and find a resolution, which may include reshipping the product or issuing a refund.

Shipping Restrictions

  • We do not currently ship to P.O. Boxes or international addresses (except for the U.S.).

  • Shipping to some remote areas may take longer.

Need Assistance?

For any shipping-related inquiries or issues, feel free to reach out to us at:
๐Ÿ“ง velorstones@gmail.com